Often regarded as the be-all-end-all luxury luggage brand, RIMOWA has quietly extended the warranty on their suitcases from 5 years to a lifetime. The new lifetime warranty is applicable for all suitcases purchased from the 25th of July, 2022 and will invite a wider customer base to the brand whose price range starts at $1170 AUD for a basic carry-on bag and extends north of $2320 AUD for an aluminium check-in option. Sadly, our favourite Porsche x RIMOWA collaboration won’t be covered.
As a brand, RIMOWA has a heritage unlike many travel brands on earth, with a 120-year legacy that began at the turn of the 19th Century. They’ve worked with every material under the sun (including wood) and continue to be innovators in the luxury luggage space, serving their philosophy that’s driven the brand through innovation; “expert travellers need expert travel solutions.” With the introduction of a Lifetime Warranty, customers will have the peace of mind that their $1000+ suitcase will be backed up by the longest possible warranty.
In a statement to Man of Many, RIMOWA said; “We believe RIMOWA offers a resilient companion for a lifetime of travels. That is why, from July 25th, we will be taking the bold step of implementing a lifetime warranty on all our suitcases that are purchased from that date onwards. After years of constant efforts to elevate the quality of our products, we believe this expresses our confidence in their unmatched durability, the excellence of our repair services, as well as our commitment to the planet in that a suitcase should last a lifetime.”
According to RIMOWA, the Lifetime Warranty “covers all functional aspects of the RIMOWA suitcase for the life of your suitcase.”
Not applicable to the following;
- Cosmetic wear and tear.
- Misuse or abuse.
- Damages caused by negligence or accident by any third party, particularly flight or transport damages.
To claim your Lifetime Warranty, contact a RIMOWA store, an authorised RIMOWA dealer, or an authorised RIMOWA service centre. You can find RIMOWA stores and authorised service centres via this link, and for more information check out the website via the link below.